Learning from failure

I attended Calgary Chamber’s after hours event where I had a chance to listen to the two time winter Olympian Jessie Lumsden. As some of you know, at the Sochi Olympics he was part of the team whose bobsleigh crashed. He and the pilot did not suffer any injuries, so they could continue with other team-members,…

Lead generation

Lead generation might be considered by some people a sales tool  and not so much related to marketing. Yet, classify it as you may,  lead generation is effective only if you have thought through who is  your Ideal client and what is the message that you need to tell them  about your product or service.…

Are you everything to all people?

Another thing that struck me, when interviewing small business owners, was the number of people who had no idea who their customer is. I got answers like: ‘anyone with a wallet’, ‘anyone who needs my services’. It is obvious that we want people to pay for our services, but the question here is – who…

Marketing Plan – why have one?

When I interviewed small business owners,  mainly in Calgary, and asked them what are the biggest marketing mistakes that they have experienced over the course of running their own company, not having a marketing plan was mentioned the most. Very often when we begin a business, we think that let’s just see how it goes and…